To understand how to use DHL easySHOP, visit our ""how it works"" page.

You might also want to have a look at the tab Find an answer or Self-service tools to find an answer to your question.

Due to the high number of requests during the Holiday season, you might experience some delay in our response. We apologize and are doing our best to answer all emails as quickly as possible.

DHL easySHOP Customer Service team is available from Sunday to Thursday 8:00 am to 5:00 pm. Friday 01:00 pm to 05:00 pm Saturday 09:00 am to 03:00 pm